Jordan Journal of Nursing Research

Paper Detail

Paper File JJNR-[20]
Submission Date 14/07/2022
Paper StatusAccepted
Acceptance Date 07/08/2022
TitleVerbal Abuse ​against Newly Hired Nurses: ​Prevalence, ​S​ources, ​Reporting, and ​Effect
Short TitleVerbal Abuse Against Newly Hired Nurses
Keywordsverbal abuse, sources, reporting, effect, responses

Background: Verbal abuse among healthcare professionals is a common and widespread phenomenon.

Objectives: 1) investigate the prevalence of verbal abuse; 2) identify sources of abuse and reasons behind not reporting verbal abuse; 3) examine the effects of verbal abuse on nurses; 4) examine the relationship between socio-demographic characteristics of the newly hired RN’s and exposure to verbal abuse and its personal and professional effects.

Methods: A correlational descriptive design was conducted using a sample of 200 participants.

Results: High prevalence of verbal abuse is detected among newly hired RN’s in Jordan. The mean score of exposure to verbal abuse was M= 6.76, and the personal and professional effect of verbal abuse scale was M=28.35. The most common sources of verbal abuse were the patient’s family and visitors and other staff nurses respectively (n=147, 74%; n=97, 48.5 %,). It was found that 142 nurses were exposed to verbal abuse but had decided not to report the episode. Exposure to verbal abuse was high in nurses who were divorced and work on a shift system.

Conclusion: Being subjected to verbal abuse has a significant effect on nurses’ well-being.


Implications to nursing

: Nursing administrators should create programs for training, supporting, and reporting verbal abuse for the newly hired RN’s in Jordan


Paper File JJNR-[20]


#TitleFirst NameLast NameOrganizationCountryEmail
1DrFatmehAlzoubiJordan University of Science and TechnologyJordan (Contact Author)
Alt Email:
Contact Phone: 00962790875039
2DrDianaJaradatJordan University of Science and TechnologyJordan
3MissAzizaAbujodaJordan University of Science and TechnologyJordan